In JANBY we have a big support team for the maintenance of both software and hardware in several countries. With each of our devices we take full compormise to offer an excellent support and client service.
Recurring software and firmware updates on our devices.
Remote access to our devices for assistance and problem solving.
Constant innovation and updates on the JANBY Cloud functionalities.
Detection and correction of flaws and errors found in the equipment.
Indication of procedures, advantages and possible risks derivated from the equipment or system.
Equipment and installation maintenance through a review that guarantees the correct functioning and reliability.
Training and follow up
Continued service and mentoring.
JANBY Digital Kitchen Services
Adapted to the needs of your business, developing new modules and knowledge
Training related to both Sous -Vide recipes and other culinary processes
Support for developing new menus and culinary innovation for your business
Wide customer support network for software and equipment repair in different countries